Job Description

Salary: $61,000 - 101,000 per year Requirements:

• We are looking for someone with formal training or certification in software engineering and 8+ years of applied experience, including substantial leadership of infrastructure, SRE, or platform teams, with experience managing managers.
• We need a leader who has managed technologists, budgets, resourcing, and delivery across multiple concurrent workstreams.
• We require hands-on experience with large-scale distributed systems, including system design, application development, testing, and operational reliability.
• We expect deep expertise running production systems across public cloud and on-premises data centers, including multi-region active-active resilience and disaster recovery.
• We need demonstrated ownership of security operations in a regulated environment, including SecOps, identity and access, secrets management, audit, and regulatory compliance.
• We are seeking experience leading the adoption of agentic AI-enabled engineering practices across teams, with clear operating expectations, outcome measurement, and secure handling of sensitive inputs and outputs.
• We value a strong understanding of responsible AI use and governance in engineering workflows, including data sensitivity, resiliency and security impacts, and safe scaling patterns.
• We require proficiency across the Software Development Life Cycle.
• We need advanced understanding of agile practices such as CI/CD, application resiliency, and security.
• We are looking for advanced skills in one or more programming languages and the ability to guide critical technical decisions.
• We expect demonstrated proficiency with software applications and technical processes in a technical discipline such as cloud, artificial intelligence, machine learning, or distributed data systems.
• Preferred experience includes deep AWS knowledge across multi-account, multi-region architectures alongside on-premises data center operations.
• Preferred experience includes expert-level Kubernetes and containerized platform operations, including multi-tenant isolation and noisy-neighbor controls.
• Preferred experience includes Infrastructure as Code, especially Terraform, and GitOps-driven immutable deployment pipelines.
• Preferred experience includes policy and authorization at the infrastructure layer, policy-as-code workflows, and production-scale Databricks and Apache Flink operations.
• Preferred experience includes observability and SRE tooling such as Splunk, OpenTelemetry, and Prometheus/Grafana, plus SLO and error-budget practices.
• Preferred experience includes operating GPU compute fleets for ML serving and training, along with capacity and cost governance and regulated-environment compliance frameworks.
• Preferred familiarity includes building and running Java Spring Boot GraphQL services for high-availability, low-latency APIs, as well as lakehouse data platforms, Apache Iceberg, streaming and batch pipelines, and OLAP or columnar stores.

• We provide overall direction, oversight, and coaching for engineering managers and senior technologists across infrastructure engineering, SRE, and SecOps for BRIE and NEO.
• We own the reliability strategy for the platform estate, including SLOs, error budgets, capacity planning, and disaster recovery across active-active multi-region AWS and on-premises environments.
• We set the security operations agenda, covering threat detection and response, vulnerability and patch management, secrets and key management, and audit, risk, and regulatory evidence.
• We champion infrastructure as code, immutable deployments, and platform automation so provisioning, scaling, and remediation are repeatable and auditable.
• We define direction and governance for agentic AI-enabled engineering and SDLC/TLM automation to improve speed, quality, and operational outcomes while maintaining validation, security, resiliency, traceability, and reuse guardrails.
• We apply knowledge of SDLC toolchains, including enterprise-authorized AI-assisted development and automation tools, to increase automation value and unlock capacity at scale.
• We lead incident command for major incidents, drive blameless postmortems, and ensure systemic remediation is completed to improve stability.
• We anticipate infrastructure needs across compute, storage, networking, and GPU serving or training capacity, and translate them into a funded, prioritized roadmap.
• We make decisions affecting resourcing, budget, tooling, and vendor selection across the infrastructure organization and remain accountable for the outcomes.
• We lead evaluation sessions with cloud providers, vendors, startups, and internal teams to assess architecture, technical capability, and fit within our systems and information architecture.
• We partner with platform, product, data, and InfoSec stakeholders and communicate reliability, security, and cost trade-offs to senior leadership.

• Agentic AI
• AI
• AWS
• CI/CD
• Cloud
• Databricks
• Flink
• GitOps
• Grafana
• GraphQL
• Support
• Java
• Kubernetes
• Machine Learning
• OpenTelemetry
• Prometheus
• Security
• Splunk
• Spring
• Spring Boot
• Terraform
• Spark

More:

We are collaborating with J.P. Morgan to hire for this Director of Software Engineering - Payment Data Platform Infrastructure role within the Commercial and Investment Banking - Data Analytics Payment Team. In this role, we own the infrastructure, reliability, and security posture behind the BRIE data platform and the NEO agent runtime across a multi-region AWS and on-premises estate. JPMorganChase is a global financial institution with more than 200 years of history, serving consumers, small businesses, corporations, institutions, and governments worldwide under the J.P. Morgan and Chase brands. We offer a competitive total rewards package and a range of benefits and programs, including health coverage, wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, and financial coaching, subject to eligibility. We value diversity, inclusion, and equal opportunity, and we make reasonable accommodations for religious practices, mental health, and physical disability needs.

last updated 41 week of 2026

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