Job Description • Maintain patient's safe passage in and out of the practice • Greet, assess and interview patients • Obtain past medical and surgical history, family history, social history, vital signs • Review present medications, allergy, history, chief complaint, and brief interrogation of complaint • Act as a liaison between doctor and patient • Explain medication, side effects, treatments, diets, diseases and disease processes • Update medication list and current problem list • Prepare and assist patients for examination, treatment, or procedure by medical staff • Anticipate needs of patients, providers, other team members • Monitoring of patient during examination, or procedure • Maintain and update level of skill for pertinent medical assistant duties • Stocking of supplies as needed, and maintaining clean exam rooms • Respond to patient's concerns • Maintains patient confidentiality • Participate in training and skills development of new medical assistants • Perform a variety of preliminary procedures, including phlebotomy, injections, throat cultures, nasal swabs and more • Analyze samples with various point-of-care testing platforms • Prepare and package laboratory samples for transport to lab • Demonstrate excellent customer service skills, check patients in and out for appointments utilizing our electronic internal practice management system. • Confirm patient information at the time of check-in • Complete / confirm insurance eligibility • Answer front desk phone calls. • Provide receptionist back-up / support while being able to explain financial requirements to the patient (s) or responsible parties and collect co-pays and past due balances as required. • Ensure Worker's Compensation, MVA and Occupational Health paperwork is completed for visits. • Maintain optimum customer service and patient confidentiality. • Other duties as assigned. Drug Screen and BAT (Breath Alcohol Testing) Qualifications • Medical Assistant Certification preferred or Emergency Medical Technician License • Externship/Internship within related healthcare practice preferred. • Must have current or very recent experience phlebotomy skill #J-18808-Ljbffr
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